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Home / Everyday Banking / Access / Online Banking

Online Banking

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Internet Banking

Access your funds from anywhere.

Do your banking and pay your bills in a secure, easy and convenient environment of your choice. Our internet banking option allows you to control your accounts from the comfort of your own home or workplace, with access 24 hours a day, every day through our website.

  • Secure access to your accounts via two factor authentication
  • Review balances and transaction history
  • Transfer money between accounts
  • BPAY transactions
  • Change access password
  • Make payments to another individual or business
  • Print your own statements, download transactions
  • Future date transactions and set up regular payments

WCU Connect App

Our WCU Connect banking app allows you to manage your money anytime and anywhere. With the tap of your smart phone or tablet you can securely login to access your accounts. We have been working on our app which is now more fully featured, as well as working on stability and speed.

  • View account balances instantly
  • Tap and Pay EFTPOS (using Apple Pay or Google Pay)
  • Transfer funds between accounts
  • Transfer funds to other individual and businesses
  • View and manage periodical payments

Payment Wallets

With your device, pay with your WCU Visa Debit using your smartphone wallet.

Now you can enjoy all the benefits of your WCU Visa Debit card with Apple Pay on iPhone, Apple Watch, iPad, and Mac & Google Pay on Android devices.

Apple Pay

Using Apple Pay is simple, and it works with the devices you use every day.

Your card information is secure because it isn’t stored on your device or shared when you pay. Paying in stores, apps, and on the web has never been easier, safer and more private.

  What is Apple Pay?

Apple Pay is a digital wallet from Apple which lets you use a compatible iPhone, Apple Watch or iPad to make secure, contactless purchases in stores, within selected apps and participating websites.

  Which Apple devices can I use?

Apple Pay works with iPhone 6 and later in stores, apps, and websites in Safari; with Apple Watch in stores and apps; with iPad Pro, iPad Air 2, and iPad mini 3 and later in apps and websites; and with Mac in Safari with an Apple Pay enabled iPhone 6 or later or Apple Watch.

For a list of compatible Apple Pay devices, please click here.

  Does Apple store the card details?

No, your card details are not stored on your device or in the Cloud. When a card is added to Apple Pay, a Device Account Number replaces the need for the card number.

  What is the Device Account Number?

The Device Account Number is used to make secure purchases in stores and within apps and websites. It will not work if it is compromised in any way and cannot be used outside of the device it is assigned to.

  Where can I find the Device Account Number?

The Device Account Number can be found by opening the Wallet app and tapping the (i) symbol in the bottom right corner and then scrolling down to find Device Account Number.

  Does it cost me anything to use Apple Pay?

No, it does not cost you anything extra to use Apple Pay.

The usual credit or debit charges apply to purchases and some retailers may apply a credit or debit card surcharge to purchases made using any payment method, including Apple Pay, contactless or chip and PIN transactions.

You require an active data plan or WiFi connection to add your card to Apple Pay. Based upon your mobile plan and network, additional message and/or data charges may apply.

  How to add a card

To add your card to Apple Pay:

  • On iPhone, open the Wallet app and tap the plus sign. Then follow the onscreen instructions.
  • On Apple Watch, Open the Apple Watch app on your iPhone and select “Wallet & Apple Pay”, then tap “Add Credit or Debit Card”. Then follow the onscreen instructions.
  • On iPad, go to Settings, open “Wallet & Apple Pay”, and select “Add Credit or Debit Card”. Then follow the onscreen instructions.*
  • From the WCU mobile app, tap Cards on the bottom menu tab, swipe through to select your card and tap "Add to Apple Wallet". Then follow the onscreen instructions.

 

Google Pay

The convenience of a mobile wallet is now in your hands. Google PayTM is the fast, simple way to pay with Google.

Download Google Pay and add your WCU card to start making simple, secure purchases today.

Google Pay allows you to use NFC capable Android devices running Lollipop 5.0 and above to make payments. It brings together everything you need at checkout and keeps your payment info safe in your Google Account until you’re ready to pay.

Tap. Pay. Done. It’s that easy.

You don’t even need to open the app—simply wake your device by tapping the home or power button to pay in person with a tap of your phone. You can use Google Pay wherever contactless payments are accepted. For transactions over $100 you will need to enter your PIN at the terminal.

Speed through checkout online

With Google Pay, you can pay with a few quick clicks in apps and on the web. No need to enter your payment info. Simply select the Google Pay icon at the checkout.

How it works

Using Google Pay is easy

Download
Download the free Google Pay app from the Google Play Store. Note: In downloading the Google Pay app, you will be asked to agree to the Mobile Wallet Provider's Terms of Use for the app.

Add
Add your WCU Visa Debit card.

Tap & Pay
No need to launch the app—simply unlock your device to:

  • Pay in person with a tap of your phone wherever contactless payments are accepted. *For transactions over $100 you will need to enter your PIN at the terminal; or
  • Pay in-app by selecting 'Buy with Google Pay'.
  How does the Google PayTM app work?

Google Pay is a free app that allows you to pay with your WCU card with a tap of your phone while enjoying the same benefits and protection of your physical card. Add an eligible credit card and you’re ready to tap and pay for purchases. Use Google Pay in participating mobile apps and anywhere contactless payments are accepted.

  Is using my WCU Visa Debit card in the Google Pay app safe?

Yes. Google Pay has a number of security features:

  • Your physical card number is not stored on your phone
  • Just like a contactless transaction with your WCU card, Google Pay will not work for purchases over $100 unless you enter your PIN at the terminal
  • If your phone is ever lost or stolen, you can use Android Device Manager to instantly lock your device, or even wipe it clean of any personal information
  • You will continue to enjoy $0 liability for unauthorised transactions the same as when using your physical card
  How do I get the Google Pay app?

You can get the Google Pay app from Google Play for free if you have:

  • A Google Pay compatible smartphone with NFC technology that lets your phone transmit data to the payment terminal at checkout
  • Android Lollipop 5.0 or above operating system
  How do I pay using Google Pay?
  • Wake your phone by tapping the home or power button
  • Hold the back of your smartphone over the contactless symbol at checkout when prompted by the cashier
  • If the transaction is over $100 you will need to enter your card PIN at the terminal
  • Confirm with the merchant that the Google Pay transaction has been accepted and collect your receipt
  • To make a purchase in a mobile app, select Google Pay at checkout. Your WCU card and address details will be automatically added