We have added new clauses to the Electronic Access Facilities & ePayments Conditions of Use section for Osko Payments, namely:
Sectio 23 : Using Osko
Section 24 : Processing Osko Payments
Section 25 : Scheduled & Recurring Osko Payments
Section 27 : Authority to Recover Mistaken or Misdirected Payments
The most significant change is Section 27 where you authorise us to recover mistaken or misdirected payments made to your account and return the payment to the payer.
You will be bound by these changes when you make your first Osko Payment.
If you are having trouble accessing Internet Banking, you may be running Internet Explorer with a version older than V9.
Please be aware that over the last few weeks there have been some instances of local residents receiving scam telephone calls. In a recent case, the callers are claiming to be from Warwick Credit Union and advising that the Credit Union has overcharged the member. The caller then says that the government have brought out a rule to ensure this money is returned.
The Customer Owned Banking Association today encouraged Australians to get involved in MoneySmart week by using online tools and mobile apps to take control of their finances.