Online Banking

This page contains information about:

Internet Banking
WCU Connect App
Payment Wallets

Click on any of the links above to jump to a section.

Internet Banking

Access your funds from anywhere.

Do your banking and pay your bills in a secure, easy and convenient environment of your choice. Our internet banking option allows you to control your accounts from the comfort of your own home or workplace, with access 24 hours a day, every day through our website.

Secure access to your accounts via two factor authentication
Review balances and transaction history
Transfer money between accounts
BPAY transactions
Change access password
Make payments to another individual or business
Print your own statements, download transactions
Future date transactions and set up regular payments

WCU Connect App

Our WCU Connect banking app allows you to manage your money anytime and anywhere. With the tap of your smart phone or tablet you can securely login to access your accounts. We have been working on our app which is now more fully featured, as well as working on stability and speed.

View account balances instantly
Tap and Pay EFTPOS (using Apple Pay or Google Pay)
Transfer funds between accounts
Transfer funds to other individual and businesses
View and manage periodical payments

Payment Wallets

With your device, pay with your WCU Visa Debit using your smartphone wallet.

Now you can enjoy all the benefits of your WCU Visa Debit card with Apple Pay on iPhone, Apple Watch, iPad, and Mac & Google Pay on Android devices.

Apple Pay

Apple Pay with Warwick Gympie Dalby Credit Union. The easy way to pay everyday.

Using Apple Pay is simple and it works with the devices you use every day. Your card information is secure because it isn’t stored on your device or shared when you pay. Paying in stores, apps and on the web has never been easier, safer, or more private.*

Set-up is simple

Adding your card to Apple Pay is easy. Here’s how to get started:

iPhone

Open the Wallet app
Tap the plus sign in the upper-right corner
Enter your card’s security code to add your credit or debit card from your iTunes account. Or, select Add a Different Card and use your camera to enter the card information*

Apple Watch

Open the Apple Watch app on your iPhone
Tap Wallet & Apple Pay and select Add a Credit or Debit Card
Enter your card’s security code to add your credit or debit card from your iTunes account. Or, select Add a Different Card and use your camera to enter the card information*

iPad

Go to Settings
Tap Wallet & Apple Pay and select Add Credit or Debit Card
Enter your card’s security code to add your credit or debit card from your iTunes account. Or, select Add a Different Card and use your camera to enter the card information*

WCUConnect

Log into your app
Tap Cards at the bottom of the screen
Select Add to Apple Pay

When you add your Warwick Gympie Dalby Credit Union card to Apple Pay, the card will be defaulted to the Visa network for payments with Apple Pay. To change the payment network on:

iPhone

Open the Wallet app
Tap on your Warwick Gympie Dalby Credit Union card
Tap the "..." button
Choose the network

Apple Watch

Double-click the side button
Select your Warwick Gympie Dalby Credit Union card
Firmly press the display
Choose the network

The easy, secure and private way to pay

Paying in stores

Apple Pay is the easiest way to pay in stores with your iPhone and Apple Watch. You can quickly check out using the devices you carry every day.

Paying in apps and on the web

Use Apple Pay to make purchases in all kinds of apps on your iPhone and iPad. Paying is as simple as selecting Apple Pay at checkout and completing the payment using Face ID or Touch ID. Apple Pay is also the easier, safer way to pay online in Safari on your iPhone, iPad, and Mac, as you no longer have to create an account or fill out lengthy forms. Simply pay and go. You can also pay on your MacBook using Touch ID.*

Lost or stolen cards

Warwick Gympie Dalby Credit Union’s Conditions of Use require you to report these events to us immediately:

if your device has been lost or stolen
if your card has been lost or stolen
if you believe your security credentials have been compromised
if you believe there are errors
if you suspect fraud associated with your Digital Wallet

To report the loss, theft or unauthorised use of your VISA Debit Card:

In Australia

1800 450 346 is the VISA Card Hotline 24 hours a day, 7 days a week. Please also contact us to report the loss, theft or unauthorised use.

Overseas

Call the Visa Australia international hotline +13 039 671 090

To report the loss of any other access facility, or any other unauthorised transaction, please contact us:

Phone: 1300 724 433
Post: PO Box 207, Warwick, QLD, 4370
Fax: 07 4660 5051
Email: enquiries@warwickcu.com.au
Visit: www.wcu.com.au.

For FAQ’S click here

_{* Apple Pay works with iPhone 6 and later in stores, apps and websites in Safari; with Apple Watch in stores and apps; with iPad Pro, iPad Air 2 and iPad mini 3 and later in apps and websites; and with Mac in Safari with an Apple Pay enabled iPhone 6 or later or Apple Watch. For a list of compatible Apple Pay devices, see https://support.apple.com/en-us/HT208531} _{Apple, the Apple logo, Apple Pay, Apple Watch, Face ID, iPad, iPhone, iTunes, Mac, Safari, and Touch ID are trademarks of Apple Inc., registered in the U.S. and other countries. iPad Pro is a trademark of Apple Inc.} _{Warwick Credit Union Ltd ABN 98 087 651 116. Trading as Warwick Credit Union, Gympie Credit Union and Dalby Credit Union, AFSL and Australian credit licence 240556.}

Google Pay

The convenience of a mobile wallet is now in your hands. Google Pay^TM is the fast, simple way to pay with Google.

Download Google Pay and add your WCU card to start making simple, secure purchases today.

Google Pay allows you to use NFC capable Android devices running Lollipop 5.0 and above to make payments. It brings together everything you need at checkout and keeps your payment info safe in your Google Account until you’re ready to pay.

Tap. Pay. Done. It’s that easy.

You don’t even need to open the app—simply wake your device by tapping the home or power button to pay in person with a tap of your phone. You can use Google Pay wherever contactless payments are accepted. For transactions over $100 you will need to enter your PIN at the terminal.

Speed through checkout online

With Google Pay, you can pay with a few quick clicks in apps and on the web. No need to enter your payment info. Simply select the Google Pay icon at the checkout.

How it works

Using Google Pay is easy

Download
Download the free Google Pay app from the Google Play Store. Note: In downloading the Google Pay app, you will be asked to agree to the Mobile Wallet Provider's Terms of Use for the app.

Add
Add your WCU Visa Debit card.

Tap & Pay
No need to launch the app—simply unlock your device to:

Pay in person with a tap of your phone wherever contactless payments are accepted. ^*For transactions over $100 you will need to enter your PIN at the terminal; or
Pay in-app by selecting 'Buy with Google Pay'.

How does the Google Pay^TM app work?

Google Pay is a free app that allows you to pay with your WCU card with a tap of your phone while enjoying the same benefits and protection of your physical card. Add an eligible credit card and you’re ready to tap and pay for purchases. Use Google Pay in participating mobile apps and anywhere contactless payments are accepted.

Is using my WCU Visa Debit card in the Google Pay app safe?

Yes. Google Pay has a number of security features:

Your physical card number is not stored on your phone
Just like a contactless transaction with your WCU card, Google Pay will not work for purchases over $100 unless you enter your PIN at the terminal
If your phone is ever lost or stolen, you can use Android Device Manager to instantly lock your device, or even wipe it clean of any personal information
You will continue to enjoy $0 liability for unauthorised transactions the same as when using your physical card

How do I get the Google Pay app?

You can get the Google Pay app from Google Play for free if you have:

A Google Pay compatible smartphone with NFC technology that lets your phone transmit data to the payment terminal at checkout
Android Lollipop 5.0 or above operating system

How do I pay using Google Pay?

Wake your phone by tapping the home or power button
Hold the back of your smartphone over the contactless symbol at checkout when prompted by the cashier
If the transaction is over $100 you will need to enter your card PIN at the terminal
Confirm with the merchant that the Google Pay transaction has been accepted and collect your receipt
To make a purchase in a mobile app, select Google Pay at checkout. Your WCU card and address details will be automatically added